PERAN CITIZEN JOURNALISM DALAM MENYAJIKAN INFORMASI KOTA TANGERANG SELATAN BERBASIS MEDIA SOSIAL INSTAGRAM (Studi Deskriptif pada Akun Instagram @tangsel.life)
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Abstract
Citizen journalism is developing very quickly, because many mass media already use citizen journalism as a source of news and information. In addition to the mass media, citizen journalism also uses social media as a new platform to hold and spread their information. Account @tangsel.life is one account that uses citizen journalism as a source of information. This study analyzes the role of citizen journalism in providing information about the account @tangsel.life using a descriptive qualitative, paradigm based on post- positivism. The technique of collecting data were carried out by conducting in-depth interviews with two key informants and five informants and observations. The theory used in this study is role theory and step concept to start activities in citizen journalism by Tony Rodgers. This study concludes that the role of citizen journalism is very important for the presenting information about the city of South Tangerang in the instagram account @tangsel.life, because it can help the team to getting information easily, quickly and in real time, in obtaining different types of information, and also be information sourced from the people for the other people.