PERAN HUMAS BADAN PEMERIKSA KEUANGAN REPUBLIK INDONESIA (BPK RI) SEBAGAI FASILITATOR KOMUNIKASI KEPADA PUBLIK MELALUI MEDIA WEBSITE

Abstract

This study is conducted by Public Relations act as facilitator communications through website media. Public Relations generally serve as a communication link between institutions to the public. This study aims to determine the role of Public Relations BPK RI as a Facilitator of Communication through the media Website. the researcher question asked is how the role of Public Relations BPK RI as a Facilitator of Communication to the public through the media Website ?. Theory used The Public Situational Theory of Two Way Symmetrycal model developed by James E. Grunig and Todd Hunt. This Research Method Descriptive Qualitative with Qualitative approach. The object of this research is the website of Public Relations BPK RI, while the subject of this research Division Public Relations BPK RI. The paradigm used post-positivism. Data collection obtained through observation and semi-structured interviews and obtained from the study of source libraries such as documents, books, and others. Informants obtained by purposive sampling is choosing informants who have relevance to the theme of research and compare the results of interviews with environmental situations. The number of informants this research amounted four people. The results of this study show Public Relations BPK RI to make the website as a new medium in communicating,. Communication to the public as well as other employees works well. Website becomes a media that is important for Public Relations BPK RI, because by using the website. in the website there is also a new application that can be used publicly, namely Application Complaint Society.